Medical SaaS Platform

A US-based organization desired to increase the usability of a new medical software-as-a-service interface.

Screen Captures of example project: Medical SaaS Platform

Screen captures of the system have been stylized for confidentiality.


  • The Client was exploring a new medical SaaS platform. The goals of the client were to have a user-friendly, optimized interface for medical staff, as well as to have an interface that could display well on both computers and tablet devices.


  • Helped the client explore taxonomy that resonated best with their target audiences
  • Helped the client explore optimized workflows for their target audiences to easily navigate complex datasets
  • Helped the client to draft an interface that could adapt to mobile-friendly layouts


  • User Experience (UX) Strategy
  • UX Design Audit
  • Card Sorting
  • Journey Mapping
  • Workflow Diagramming and User Flows
  • Information Architecture
  • Interaction Design
  • Wireframing
  • Usability Research

Garofalo UX
People.   Place.   Processes.   Purpose.