Enterprise Security SaaS

A next-generation web-based software-as-a-service system for enterprise security.

Screen Captures of example project: Enterprise Security SaaS

Screen captures of the system have been stylized for confidentiality.

Challenge

The Client sought to combine several legacy software-as-a-service products into a unified, next-generation system. The goals were to streamline workflows, enhance usability, and deliver a seamless experience for their enterprise security customers.

Key challenges included:

  • Optimizing complex workflows across web and mobile platforms.
  • Communicating effectively between product management and engineering teams.
  • Ensuring the new corporate branding was accessible and adaptable to the SaaS product interface.

Solution

Garofalo UX delivered a comprehensive user experience strategy and design process, addressing the challenges with the following solutions:

  • User Flow Diagrams: Developed detailed diagrams to clarify and streamline communication between product management and engineering teams, ensuring alignment on requirements and workflows.
  • Clickable High-Fidelity Mockups: Created interactive prototypes for both web and mobile experiences, allowing the Client to simulate and validate the user experience for customers.
  • Accessibility Analysis: Evaluated the new corporate branding for compliance with accessibility standards and provided recommendations for seamless integration into the SaaS product.
  • Atomic Design Framework: Re-envisioned the UI elements and design patterns for both web and mobile platforms, creating a cohesive and reusable design system.

Deliverables

  • User Experience (UX) Strategy: Comprehensive planning and recommendations to guide product development.
  • UX Design Audit: Assessment of the legacy products to identify areas for improvement.
  • UX Design & Product Design: Designed modern, customer-centric interfaces for the unified system.
  • Workflow Diagramming & User Flows: Streamlined complex processes for improved efficiency and usability.
  • Wireframing & High-Fidelity Mockups: Delivered detailed, interactive prototypes to visualize the final experience.
  • Information Architecture: Organized content and navigation for intuitive user interactions.
  • Interaction Design: Created engaging, user-friendly designs for seamless task completion.

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Turn Insight Into Action

Great user experience isn't about guesswork or opinion. It's about understanding people, aligning teams, and making smarter decisions faster.

Garofalo UX partners with product, design, and innovation teams to bring clarity to complex challenges: from early discovery to strategic execution.