ResLife Portal - Summer 2017
Customer-Requested Enhancements

Based upon feedback received from prospective customers considering to purchase a paid subscription, their operations model had changed from being community / social oriented to being educational/curriculum oriented. The system had been primarily focused on a community / social model.

  • Based upon feedback received from prospective customers considering to purchase a paid subscription, their operations model had changed from being community/social oriented to being educational/curriculum oriented.
  • The system had been primarily focused on a community/social model.
Screen Captures of example project: ResLife Portal - residential life management system

Challenge

  • Introduce new capabilities to support customers using the newer educational / curriculum model, as well as customers still using the community / social model.
Example screen capture of an interface
Example screen capture of an interface

Solution

  • From comparing workflows and example documents (forms & reports) provided by potential customers, identified that the two models were similar but used different terminology. Added configuration options.
  • Although, two key differences were discovered, decided to design as add-on extensions to work in conjunction with existing functionality.

Deliverables

  • User Research (Informal Interviews)
  • Workflow Comparison
  • Wireframing
  • Information Architecture
  • Interaction Design
  • Rapid Prototyping (HTML/CSS/jQuery)
  • Production Front-end Development

Garofalo UX
People.   Place.   Processes.   Purpose.