Capability Statement

Garofalo UX

UX Consulting | Research | Creative

Garofalo UX is a User Experience (UX) Strategy and Creative Problem-Solving consulting agency helping Enterprise, StartUp, and Government agencies to create engaging and innovative experiences.

Garofalo Enterprises, Inc. dba Garofalo UX is an IRS verified S-Corp small business, privately-owned and operated. User Experience as a Service (UXaaS).

What is User Experience (UX)?

User Experience (UX) is a person's perceptions and responses that result from the use or anticipated use of a product, system or service.
Source: ISO 9241-210

What sets Garofalo UX apart?

  • Over 23 years of experience in the web industry.
  • Strategic blend of Graphic Design, Computer Programming, Ethnographic Research, and Business Operations.
  • Past large corporate managerial experience, as well as designing interfaces for consumers, government, and enterprise.
  • Professional experience with the following industries: Agriculture, Federal, State, Local, Facilities, Public Works, Emergency / Disaster Management, Homeland / National Security, Law Enforcement, Wildland Fire Management, Public Health, Human Services, Public Transit, Railways, Ports and Maritime, Electric, Gas, Water, and Wastewater.

Core Capabilities

  • User Experience (UX) Strategy
  • Web & Information Architecture Strategy
  • Design Leadership and Brainstorm Facilitation
  • UX Storyboarding & UX Mapping
  • User-Centered Design for Enterprise & Organizations
  • UX & Agile/Scrum Methodology
  • Service Design
  • Card Sorting / Affinity Diagramming
  • UX Coaching & Mentorship
  • Location Intelligence, GIS, and UX
  • Product Ideation/Strategy
  • Interactive Strategy
  • Information Architecture
  • Interaction Design & Low-fidelity Wireframing
  • User Interface / Visual Design
  • Rapid Prototyping
  • Logo design, branding, & Web Design
  • Observational, Usability Research Studies
  • Field Research
  • User Interviews
  • Contextual Inquiries
  • Persona / Target-Audience Identification

General Information

Registered Company Name: Garofalo Enterprises, Inc.
DBA: Garofalo UX
Year Incorporated: July 26, 2016
State of Incorporation: California
Corporation Type: S-Corporation (Subchapter S-Corp)
Unique Entity ID: CNZMKW782F91
D-U-N-S Number: 08-036-8167
State of California Small Business (SB) Certification 2023895

Contact Information

Voice: +1-888-984-5851
Location: San Diego, California USA

North American Industry Classification System (NAICS)

  • 541512 — Computer Systems Design Services
  • 541330 — Engineering Services
  • 541715 — Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
  • 541430 — Graphic Design Services

Federal Supply Classification Code (FSC) & Product/Service Code (PSC)

  • D306: IT and Telecom- Systems Analysis
  • D307: IT and Telecom- IT Strategy and Architecture
  • D318: IT and Telecom- Integrated Hardware/Software/Services Solutions, Predominantly Services
  • B544: Special Studies/Analysis- Technology
  • B553: Special Studies/Analysis- Communications
  • AZ11: R&D- Other Research and Development (Basic Research)
  • AZ12: R&D- Other Research and Development (Applied Research/Exploratory Development))
  • AZ14: R&D- Other Research and Development (Engineering Development)
  • AZ15: R&D- Other Research and Development (Operational Systems Development))

Major Clients

  • Microsoft
  • Indeed
  • Esri
  • Nissan
  • Frazer Bilt Ambulances
Garofalo UX
People.   Place.   Processes.   Purpose.